### Contacts

| Function name | Description | Type | Source code |
| - | - | - | - |
| `create-contact` | Creates a user in FreshDesk | [Action](/guides/use-cases/actions) | [🔗 Github](https://github.com/NangoHQ/integration-templates/blob/main/integrations/freshdesk/actions/create-contact.ts) |
| `delete-contact` | Deletes a contact in FreshDesk | [Action](/guides/use-cases/actions) | [🔗 Github](https://github.com/NangoHQ/integration-templates/blob/main/integrations/freshdesk/actions/delete-contact.ts) |
| `contacts` | Fetches the list of contacts. | [Sync](/guides/use-cases/syncs) | [🔗 Github](https://github.com/NangoHQ/integration-templates/blob/main/integrations/freshdesk/syncs/contacts.ts) |

### Users

| Function name | Description | Type | Source code |
| - | - | - | - |
| `create-user` | Creates a user in FreshDesk | [Action](/guides/use-cases/actions) | [🔗 Github](https://github.com/NangoHQ/integration-templates/blob/main/integrations/freshdesk/actions/create-user.ts) |
| `delete-user` | Deletes a user in FreshDesk | [Action](/guides/use-cases/actions) | [🔗 Github](https://github.com/NangoHQ/integration-templates/blob/main/integrations/freshdesk/actions/delete-user.ts) |
| `users` | Fetches the list of users | [Sync](/guides/use-cases/syncs) | [🔗 Github](https://github.com/NangoHQ/integration-templates/blob/main/integrations/freshdesk/syncs/users.ts) |

### Others

| Function name | Description | Type | Source code |
| - | - | - | - |
| `articles` | Recursively fetches a list of solution articles. | [Sync](/guides/use-cases/syncs) | [🔗 Github](https://github.com/NangoHQ/integration-templates/blob/main/integrations/freshdesk/syncs/articles.ts) |
| `tickets` | Fetches the freshdesk tickets | [Sync](/guides/use-cases/syncs) | [🔗 Github](https://github.com/NangoHQ/integration-templates/blob/main/integrations/freshdesk/syncs/tickets.ts) |